Terms & Conditions

Welcome to Vivian Shoes. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Vivian Shoes. Throughout the site, the terms “we”, “us” and “our” refer to Vivian Shoes. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the terms below.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information

We strive to ensure that all product details, descriptions, and prices are accurate. However, errors may occur. We reserve the right to correct any inaccuracies or omissions at any time without prior notice.

4. Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including stock availability, pricing errors, or suspected fraud. Once your order is accepted, you will receive an email confirmation.

5. Pricing & Payments

All prices are listed in USD. Payment must be made in full before your order is shipped. We accept major credit cards and digital payment methods listed on our Payment Methods page.

6. Shipping & Delivery

Shipping times are estimated between 10–15 business days. Shipping fees and delivery details can be found on our Shipping & Returns page.

7. Returns & Exchanges

You may return or exchange items within 14 days of receipt. Items must be unused and in original condition. Please refer to our Returns & Exchange Policy for full details.

8. Intellectual Property

All content on this website (including text, graphics, logos, images, and designs) is the property of Vivian Shoes and protected by copyright laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of or inability to use our website or products.

10. Changes to Terms

Vivian Shoes reserves the right to update or change these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date.

📩 Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:
[email protected]