Privacy Policy
At Vivian Shoes, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
🔐 1. Information We Collect
We collect certain information to improve your experience, fulfill orders, and provide customer support. This may include:
Your name, email address, and shipping/billing address
Payment details (processed securely via third-party providers)
Device and browsing information (such as IP address, browser type, and pages visited)
Any other data you voluntarily provide (e.g. newsletter sign-up)
🛍️ 2. How We Use Your Information
Your information helps us:
Process and ship your orders
Send order updates and customer service responses
Improve our website and shopping experience
Send promotional emails if you opt in (you can unsubscribe anytime)
🔒 3. Data Protection & Security
We use secure technologies and procedures to protect your data. All payment transactions are encrypted via SSL. We do not store your credit card details on our servers.
🚫 4. Sharing Your Information
We do not sell or rent your personal data. We may share your information only with:
Trusted service providers (e.g. shipping carriers, payment processors)
Legal authorities if required by law
🍪 5. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.
👶 6. Children’s Privacy
Our website is not intended for users under the age of 13. We do not knowingly collect personal information from children.
✉️ 7. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
[email protected]
🔁 8. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date.