Delivery

At Vivian Shoes, we’re committed to getting your order to you as quickly and safely as possible. Here’s everything you need to know about our delivery process.

🚚 Standard Delivery Times

• Processing Time: 1–3 business days

• Shipping Time: Estimated 10–15 business days after processing

• Shipping Carrier: We partner with trusted logistics providers to ensure reliable delivery

💸 Shipping Fees

• FREE Shipping on all orders over $50

• For orders under $50, a flat rate shipping fee will be calculated at checkout

🌍 Shipping Locations

We currently ship worldwide, including the US, Canada, UK, Australia, and most international destinations. Delivery time may vary slightly based on your location.

📦 Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this to follow your order every step of the way.

❗ Delivery Delays

While we aim to deliver within our standard time frame, occasional delays may occur due to customs, weather conditions, or peak shopping periods. We appreciate your patience and understanding.

📬 Wrong or Missing Items?

If your package arrives with missing or incorrect items, please contact us at [email protected] within 7 days of delivery. We’ll resolve it quickly for you.